These Terms and Conditions (“Terms”) govern your use of Lucaso.online (“Site”). By accessing or purchasing from our Site, you agree to comply with these Terms. If you disagree, please refrain from using our services.

1. General Terms

  • Eligibility: Users must be 18+ or have parental consent.
  • Account Security: You are responsible for maintaining account credentials and all activities under your account.
  • Accuracy: Ensure all provided information (e.g., shipping address, payment details) is correct. We are not liable for errors.

2. Orders & Payments

  • Pricing: All prices are in USD and subject to change. Taxes (if applicable) are calculated at checkout.
  • Payment Methods: We accept credit/debit cards, PayPal, and other secure gateways.
  • Order Confirmation: Orders are processed after payment verification. A confirmation email will be sent.
  • Cancellations: Request within 24 hours via info@lucaso.online.

3. Shipping & Delivery

  • Processing Time: 1–3 business days (excludes weekends/holidays).
  • Shipping Partners: FedEx, DHL, or USPS. Delivery times vary.
  • International Orders: Customers bear customs/duties (if applicable).
  • Lost/Damaged Packages: Report within 7 days of delivery.

4. Returns & Refunds

  • Eligibility: Items must be unused, in original packaging, with tags attached. Returns within 30 days.
  • Non-Returnable Items: Underwear, swimwear, personalized items.
  • Refunds: Issued to the original payment method within 10 business days.
  • Exchanges: Subject to availability. Contact us first.

5. Intellectual Property

  • Ownership: All Site content (logos, designs, text) is our property.
  • Restrictions: Unauthorized use, reproduction, or distribution is prohibited.

6. User Conduct

Prohibited activities include:

  • Illegal use of the Site.
  • Uploading malware.
  • Harassment of staff or users.

7. Limitation of Liability

We are not liable for:

  • Indirect damages (e.g., lost profits).
  • Product misuse or third-party actions.

8. Governing Law

These Terms are governed by the laws of USA. Disputes will be resolved in its courts.

9. Changes to Terms

We may update these Terms. Continued Site use constitutes acceptance.

10. Contact Us

Email: info@lucaso.online