Welcome to Lucaso.online (“we,” “us,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website (www.lucaso.online) or make purchases. By using our Site, you consent to the practices described herein.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, shipping/billing address, phone number, and payment details (processed securely via Stripe, PayPal, or other payment gateways).
  • Device/Usage Data: IP address, browser type, operating system, pages visited, and cookies (through tools like Google Analytics).
  • Communications: Emails, chat logs, or feedback submitted to info@lucaso.online.

2. How We Use Your Information

Your data helps us:

  • Process orders, manage accounts, and provide customer support.
  • Improve website functionality, product offerings, and personalized experiences.
  • Send transactional emails (e.g., order confirmations, shipping updates) or marketing communications (if opted-in).
  • Comply with legal obligations (e.g., tax laws) and prevent fraud.

3. Data Sharing & Disclosure

We do not sell your personal information. Data may be shared with:

  • Service Providers: Payment processors (Stripe), shipping carriers (FedEx, DHL), and IT security partners.
  • Legal Authorities: If required by law (e.g., court orders, fraud investigations).
  • Business Transfers: In case of mergers/acquisitions, with confidentiality safeguards.

4. Cookies & Tracking Technologies

We use cookies to:

  • Remember user preferences (e.g., cart items, language settings).
  • Analyze traffic patterns via Google Analytics (opt-out via browser settings).
  • Deliver targeted ads (opt-out via NAI).

5. Data Security

We implement:

  • SSL encryption for data transfers.
  • PCI-DSS compliance for payments.
  • Regular security audits.

Note: No online method is 100% secure; users share data at their own risk.

6. Your Rights (CCPA & GDPR Compliance)

Depending on residency, you may:

  • Access, correct, or delete your personal data.
  • Opt out of marketing emails (via unsubscribe link).
  • Request data portability or restrict processing.
    Contact info@lucaso.online for requests.

7. Third-Party Links

Our Site may link to external websites (e.g., social media). We are not responsible for their privacy practices.

8. Children’s Privacy

We do not knowingly collect data from children under 16. Parents/guardians may contact us to remove such information.

9. Policy Updates

We may revise this policy periodically. Changes will be posted here with an updated “Last Updated” date.

10. Contact Us

For privacy-related inquiries:
Email: info@lucaso.online